Use it fully. Don't harvest it.

All of this is fine and expected:

• using your whole published allowance, every month;
• connecting several agents and tools to one account;
• using Motif for client work and commercial products;
• subscribing for a month, using what you need, and cancelling.

None of these is abuse, and none of them will get your account reviewed on its own.

• Collecting the library in bulk: scraping the site or account pages, enumerating item or template ids, or systematically requesting material to build a copy of the library.
• Getting around limits: rotating accounts, tokens or clients, or opening extra free accounts, to get more than one account's allowance.
• Sharing access: sharing an account or token with other people, or reselling access to Motif.
• Attacking the service: probing, overloading or bypassing its security or limits, or trying to reach another customer's data.
• Redistributing what Motif delivers in ways the template licence doesn't allow.
• Using Motif for anything unlawful.

Limits do most of the work, automatically and visibly: when you reach one, the error says which and when it resets. Beyond that, we step up only as far as a situation needs:

1. rate limiting, with a clear error and a retry time;
2. asking you to sign in again in the browser;
3. a person reviewing the specific activity;
4. pausing premium retrieval on the account while we sort it out;
5. closing the account, for a clear and serious breach of the Terms of Service.

We'll warn you first where we reasonably can. During a review you can still reach your account, export your data and cancel your subscription. We don't use an IP address alone to decide anything: people share offices, switch networks and use VPNs.

Email SaltyEngineer@asv-labs.com from your account's address, say what you were doing, and we'll look at it again and reply.

Please tell us at SaltyEngineer@asv-labs.com. While you look, don't access or change other people's data and don't degrade the service for others.